It has been a nightmare and support is not helpful. Had msecure 4. Wouldnt work with upgraded ios. But then found i could download msecure 5. Thomas Green. Updating to version 5.
I have used version 4 for many years and have hundreds of passwords stored. After updating to IOS The support staff is no help. They continue to send out a mass email type letter which doesn't address my problem. My problem is I used a thumb print to start msecure 4. That doesn't work to import version 4 data into version 5. After paying to download version 5 I will be asking for a refund. We'll see how that goes. I find it easy to use and very handy. Upgraded to newer version and it works fine.
Latest version of msecure is unusable. I have been using msecure for over 12 years. Up through version 4, it was great. Downloading mSecure from our website You can download and install mSecure for Windows from our website and use it for free for 30 days.
Registering mSecure When you launch mSecure for the first time, you will get a message telling you how much time is left before your day trial expires. Can you please tell us how we can improve this article?
More articles in Windows 3. Dropbox Syncing - Windows 3. That code is sent out one time when you first sign up for your account. In this case, your account was created back in March of , so it's likely you no longer have access to that email. The good news is, you have all your data in mSecure 4 on your iPod, so I can just have you reset your mSecure 5 account, and then you will be able to access the account again and transfer your data.
To be clear, mSecure 5 is not connected to your mSecure 4 data, so resetting your mSecure 5 account will not have any effect on the data stored in the old app. You can follow the instructions here to reset your account: Account Reset. After the reset and after reinstalling mSecure 5 not mSecure 4 go ahead and sign back in to your account.
During the welcome process, you should be asked if you would like to import your data from mSecure 4. If that doesn't happen for some reason, let me know, and I'll help you with making the transfer.
Found the QR code email and have successfully gotten in to the secure 5 app. How to go about importing? Please advise and as always, your assistance is greatly appreciated. It's great to hear you were able to find the QR code for your account! To transfer your data, you can follow these steps as long as you have mSecure 5 already installed on your iPod and you have signed in to your account. If you haven't done that yet, go ahead and do so now, then follow the instructions in the article: Transfer information from mSecure 4 to mSecure 5 on your mobile device.
Were you able to get your information transferred into mSecure 5, and is the data syncing between all your devices? Yes I was able to follow the steps you provided and I've restored the data into version 5 on the ipod; I've also used similar steps to restore the data onto version 5 on my laptop.
Now I would like to get the app on my new android phone I will download the app and try to restore from email in this similar method you described. Once I can get it on my android I want to delete msecure from my ipod trying to phase out the ipod.
So my future state is going to be on my laptop and on my cell phone - are there any tips on how to set the settings so that there is never any lag between these 2 devices? Thank you so much for your continued support. It's great to hear everything is working now on your iPod and laptop! I checked your account, and you already using mSecure Cloud syncing, so you don't need to restore your data again on any other devices.
The syncing doesn't take place instantaneously, but after changes are made on one device and then mSecure is opened on another, the changes will be synced in. Report this app to Microsoft. Report this app to Microsoft Potential violation Offensive content Child exploitation Malware or virus Privacy concerns Misleading app Poor performance.
How you found the violation and any other useful info. Submit Cancel. System Requirements Minimum Your device must meet all minimum requirements to open this product OS Windows 10 version Recommended Your device should meet these requirements for the best experience OS Windows 10 version Open in new tab.
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